Sotelo v. DIRECTREVENUE, LLC

District Court, N.D. Illinois
2005 WL 2095107, 2005 U.S. Dist. LEXIS 18877, 384 F. Supp. 2d 1219 (2005)
ELI5:

Rule of Law:

A holding company is not subject to personal jurisdiction based solely on its corporate affiliation with subsidiaries, and the unauthorized installation of spyware that causes demonstrable damage and interference with a computer's functionality can constitute trespass to personal property and support claims for consumer fraud, negligence, and computer tampering, provided the user did not consent to an arbitration agreement.


Facts:

  • Defendant BetterInternet LLC (BI) is a Delaware company that distributes "Spyware" software.
  • Defendant DirectRevenue, LLC (DR) is the sole member and manager of BI, and DirectRevenue Holdings, LLC (DR Holdings) is the holding company for BI and DR.
  • Plaintiff Stephen Sotelo alleges DirectRevenue deceptively downloaded Spyware onto thousands of computers, including his, without his consent.
  • Spyware tracks a computer user's web browsing behavior to deliver targeted advertisements, consuming computer resources and causing damage like slowing down machines, depleting memory, and increasing Internet charges.
  • DirectRevenue "secretly installs" Spyware by bundling it with free legitimate software, and allegedly employs deceptive methods to avoid showing users its End User License Agreement (EULA), preventing users from consenting or having knowledge of its installation.
  • Spyware is designed to be difficult to remove, reportedly changing names and file names to evade anti-spyware programs.
  • Defendants aQuantive, Inc. and AccuQuote, Inc. allegedly used Spyware to send targeted advertisements to computers, including the plaintiff's.
  • Plaintiff claims he downloaded software bundled with Spyware from a third-party distributor and never visited DirectRevenue's website or saw the EULA.

Procedural Posture:

  • Plaintiff Stephen Sotelo filed a five-count putative class action complaint against DirectRevenue, LLC, DirectRevenue Holdings, LLC, Betterinternet LLC, Byron Udell & Associates, Inc., d/b/a AccuQuote, and aQuantive, Inc. in an unspecified state court.
  • Defendants removed the class action to the United States District Court for the Northern District of Illinois pursuant to 28 U.S.C. § 1332(d)(2) and the Class Action Fairness Act of 2005.
  • Defendants filed five motions: (1) DR Holdings’s motion to dismiss for lack of personal jurisdiction under Fed.R.Civ.P. 12(b)(2); (2) DR, BI, and AccuQuote’s combined motion to stay litigation in favor of arbitration under § 3 of the Federal Arbitration Act; (3) AccuQuote’s motion to dismiss under Fed.R.Civ.P. 12(b)(6); (4) aQuantive’s motion to dismiss under Rule 12(b)(6); and (5) DR and BI’s combined motion to dismiss under Rule 12(b)(6).

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Issue:

Is a holding company subject to personal jurisdiction solely through its subsidiaries' activities, and can the unauthorized installation of spyware that causes computer damage and the subsequent delivery of advertisements without user consent support claims for trespass to personal property, consumer fraud, negligence, and computer tampering, while also being subject to an arbitration agreement not knowingly assented to?


Opinions:

Majority - Gettleman, District Judge

No, DR Holdings is not subject to personal jurisdiction in Illinois. The court found that DR Holdings, as a holding company, did not have the "minimum contacts" with Illinois required for jurisdiction. It did not engage in the alleged Internet-related business activities, was not registered to do business in Illinois, and maintained no offices, facilities, bank accounts, or personnel there. The court emphasized that a subsidiary's jurisdictional contacts are not automatically imputed to a parent company unless corporate formalities are disregarded or the subsidiary acts as the parent's agent, neither of which the plaintiff alleged. No, the litigation will not be stayed in favor of arbitration because the plaintiff has raised a triable issue of fact regarding whether he ever agreed to the EULA containing the arbitration clause. The court distinguished this case from `Tinder v. Pinkerton Security` by noting that while defendants claimed users had an opportunity to view the EULA via a hyperlink, plaintiff stated he downloaded software from a third-party, not DirectRevenue's website, and never saw the EULA. The court also rejected the argument that pop-up ad links to the EULA constituted notice, as Spyware was already installed and causing damage at that point. Yes, the plaintiff has sufficiently stated a claim for trespass to personal property. The court clarified that trespass to chattels only requires interference and damage, not full dispossession as in conversion. It analogized to "spam e-mail" cases (`CompuServe Inc. v. Cyber Promotions, Inc.`) where unsolicited electronic contact that overburdens computer systems and diminishes functioning constitutes actionable harm. Plaintiff's allegations that Spyware slowed his computer, depleted memory, used bandwidth, and caused pop-ups interfering with use were sufficient to plead damage and interference. For AccuQuote and aQuantive, the court found the allegations of intentional placement of advertisements through Spyware sufficient to satisfy the intent element, even without specific knowledge of DirectRevenue's unlawful activities. Yes, the plaintiff has sufficiently stated a claim for consumer fraud. The court noted that the Illinois Consumer Fraud Act covers deceptive business practices, not just fraud, and does not require heightened pleading standards under Fed.R.Civ.P. 9(b) if the claim is based on deceptive practices rather than fraud. Plaintiff clarified his claim was under the Deceptive Trade Practices Act, incorporated into the Consumer Fraud Act, thus meeting liberal federal notice pleading standards. No, the plaintiff has not sufficiently stated a claim for unjust enrichment. The court held that where a benefit flows from a third party to the defendant, the plaintiff must show the benefit should have gone to them (mistake, wrongful procurement, or better claim). Plaintiff failed to allege entitlement to the advertising fees or increased revenues earned by defendants, nor did he allege he paid money to any defendant. Yes, the plaintiff has sufficiently stated a claim for negligence. The court allowed alternative pleading (intentional acts vs. negligently caused damages). Plaintiff alleged DirectRevenue had a duty not to harm computers and that Spyware proximately caused damage. Allegations regarding distributor negligence were also sufficient at the motion to dismiss stage, as the relationship (independent contractor vs. agent) was a question of fact not to be decided based on outside documents. Yes, the plaintiff has sufficiently stated a claim for computer tampering under Illinois' Computer Crime Prevention Law (CPPL). The statute applies to knowingly inserting a program without authorization that may damage a computer. Plaintiff sufficiently alleged the installation of Spyware was unauthorized.



Analysis:

This case is significant for its application of traditional common law torts, particularly trespass to personal property, to the digital realm of computer software and internet activity. It affirms that unauthorized electronic intermeddling that causes demonstrable harm, such as resource consumption and diminished functionality, can be actionable. The ruling on personal jurisdiction for holding companies reinforces the importance of corporate separateness unless specific piercing the corporate veil arguments are made. Furthermore, the decision highlights that disputes over the formation of an arbitration agreement itself must be resolved by a court, not an arbitrator, emphasizing the contractual nature of arbitration. It signals that courts will scrutinize claims of "consent" in the context of bundled software and hidden EULAs, providing potential recourse for users against unwanted software like spyware.

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