Penncro Associates, Inc. v. Sprint Spectrum, LP
499 F.3d 1151 (2007)
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Case Podcast
Listen to an audio breakdown of Penncro Associates, Inc. v. Sprint Spectrum, LP.
Rule of Law:
The Legal Principle
This section distills the key legal rule established or applied by the court—the one-liner you'll want to remember for exams.
Facts:
- Sprint Spectrum, L.P. (Sprint) entered into a three-year contract with Penncro Associates, Inc. (Penncro) for first-party inbound collections services.
- Under the contract, Penncro agreed to maintain staffing sufficient to provide 80,625 'productive hours' per month.
- In exchange, Sprint agreed 'to pay for 80,625 productive hours per month' at a specified rate, regardless of whether Sprint utilized the full capacity.
- The governing Master Services Agreement (MSA) contained a clause precluding recovery of 'consequential damages,' stating the term 'include[s], but is not limited to, lost profits, lost revenues and lost business opportunities.'
- During the contract's early stages, both parties experienced performance issues; Penncro struggled with staffing, and Sprint had lower-than-expected call volumes, leading them to informally agree for Penncro to bill only for hours actually worked.
- On January 17, 2003, Sprint terminated the contract for cause, alleging that Penncro had underperformed for six consecutive months.
- Following the termination, Penncro secured new collections contracts with other companies, including AT&T and American Water.
Procedural Posture:
How It Got Here
Understand the case's journey through the courts—who sued whom, what happened at trial, and why it ended up on appeal.
Issue:
Legal Question at Stake
This section breaks down the central legal question the court had to answer, written in plain language so you can quickly grasp what's being decided.
Opinions:
Majority, Concurrences & Dissents
Read clear summaries of each judge's reasoning—the majority holding, any concurrences, and dissenting views—so you understand all perspectives.
Analysis:
Why This Case Matters
Get the bigger picture—how this case fits into the legal landscape, its lasting impact, and the key takeaways for your class discussion.
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