Pelletier v. Johnson
937 P.2d 668, 188 Ariz. 478 (1996)
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Rule of Law:
A seller who provides goods or services under a contract that is rendered ineffective for failing to comply with the Home Solicitations and Referral Sales Act may still recover equitable, restitutionary damages under a theory of unjust enrichment, provided that denying recovery would cause a disproportionate forfeiture.
Facts:
- G & B Design Builders (G & B) and the defendants entered into a written contract for G & B to install vinyl siding on the defendants' home for $5,475.
- The contract provided that the defendants could cancel the transaction within three business days.
- While the contract contained the cancellation clause, it lacked other specific notice language required by the Home Solicitations and Referral Sales Act.
- The defendants were aware of their right to cancel but never attempted to do so.
- Approximately one week after the contract was signed, after the cancellation period had expired, G & B completed the installation of the siding.
- The defendants received the benefit of the siding and its installation but subsequently refused to pay G & B.
Procedural Posture:
- G & B Design Builders sued the defendants in trial court for breach of contract.
- G & B later amended its complaint to add claims for quantum meruit and unjust enrichment.
- The case was submitted to arbitration, and a party appealed the arbitrator's decision to the trial court.
- Following a bench trial, the trial court dismissed G & B's contract claim, concluding the contract was ineffective for violating the Home Solicitations and Referral Sales Act.
- The trial court, however, entered judgment for G & B on its unjust enrichment claim for $5,475, plus attorney's fees.
- The defendants, as appellants, appealed the trial court's judgment to the Arizona Court of Appeals.
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Issue:
Does a seller's failure to fully comply with the technical requirements of Arizona's Home Solicitations and Referral Sales Act, which renders a contract ineffective, automatically preclude the seller from recovering equitable damages from the buyer under a theory of unjust enrichment?
Opinions:
Majority - Pelander, Presiding Judge
No. A seller's failure to comply with the Home Solicitations and Referral Sales Act, rendering the contract ineffective, does not automatically bar recovery under equitable theories like unjust enrichment. The court reasoned that the Act's text does not explicitly preclude equitable relief, and its legislative purpose—to provide buyers a right to cancel—was substantially met in this case. The defendants were aware of their cancellation right, did not exercise it, and were not harmed by the contract's technical non-compliance. To deny G & B any recovery would result in a 'disproportionate forfeiture' for the seller and provide an unjust windfall to the defendants, which contradicts principles of equity and restitution as recognized in the Restatement (Second) of Contracts § 197. The court adopted the reasoning that where a contract is unenforceable for public policy reasons but not inherently illegal, a party who has rendered services may recover in quantum meruit for their reasonable value.
Analysis:
This decision clarifies that technical violations of consumer protection statutes, like the Home Solicitations Act, do not create a strict liability bar to equitable recovery. It establishes that courts can look beyond the unenforceability of the contract and apply principles of unjust enrichment to prevent a grossly unfair outcome where one party receives a significant benefit without paying for it. This ruling balances the goals of consumer protection with the prevention of inequitable windfalls, setting a precedent that a non-compliant contract does not automatically entitle a consumer to free goods or services if the statutory violation was minor and did not prejudice the consumer.
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